Cars that already have Factory wired Carplay / Android Auto

• Wireless CarPlay and Android Auto for a cable-free experience
• Fast and stable Wi-Fi + Bluetooth connection
• Automatic pairing every time you start your car
• Compact and discreet design
• Works with most vehicles that support wired CarPlay or Android Auto
• Easy plug and play installation

• Connectivity: Bluetooth + Wi-Fi
• Compatibility: Vehicles with wired CarPlay or Android Auto
• Setup: Plug and play via USB port
• Power Supply: Powered directly through USB
• Updates: Firmware updatable for future iOS and Android versions
• Size: Compact, low-profile casing

Q: Will this adaptor work with my car?

A: If your car supports wired CarPlay or Android Auto, this adaptor will work. Just plug it in and go.

Q: Will this adaptor add Carplay or Android Auto to my head unit?

No. This adaptor will not add Carplay or Android Auto to any head unit. Your factory head unit already needs to have wired Carplay and Android Auto. All this adaptor does is turn it from a wired to a wireless connection so you dont have to always plug your phone in to activate CP & AA

Q: Does it drain my phone battery?

A: Your phone will not charge while connected wirelessly. For longer drives, we recommend using a wireless charger or a separate in-car charger.

Q: How do I install it?

A: Plug the adaptor into your car’s USB port, enable Bluetooth and Wi-Fi on your phone, and pair once. From then on it will connect automatically.

Q: Does wireless CarPlay or Android Auto have lag?

A: Wired connections are slightly faster, but most drivers will not notice the difference. The wireless adaptor is designed for smooth and reliable performance.

Q: How are software updates handled?

A: The adaptor receives firmware updates to stay compatible with the latest iOS and Android versions. Instructions for updates are included.

Q: What happens if I have connection issues?

A: Make sure your phone’s Wi-Fi and Bluetooth are on, restart your infotainment system, and ensure your phone is running the latest software.

1-Year Warranty

All 4WD accessories come with a 1-year warranty. Customers have up to 30 days from purchase to have their unit installed. The 1-year warranty period begins from the installation date, provided installation occurs within 30 days of purchase.

Example: Purchase date: January 1st, Installation date: January 15th = Warranty expires January 15th (1 year later).

If installation occurs after 30 days from purchase, warranty begins from purchase date.

What's Covered

• Defective equipment
• Defective cables and wiring

What's NOT Covered

• Abuse
• Improper installation
• Alteration to cables or wiring (this includes cutting of any cables)
• Batteries
• Accidents
• Water damage
• Improper use
• Labour
• Postage and handling

Warranty is Voided

• The unit is tampered with, damaged or modified in any way
• Cables or wiring have been cut or modified in any way
• Device is subjected to over voltage or incorrect voltage
• Software is modified or tampered with in any way
• Unauthorized firmware updates are installed

Delivery & Returns Policy

Shipping

If you order before 12:00pm AEST we aim to get your order out the same day, otherwise it will be dispatched the next business day. Please note that processing times may be extended during trade shows and peak periods.

Delivery Method: We use Australia Post as our primary shipping carrier.

Authority to Leave: If you select "Authority to Leave" at checkout, Polaris is not liable for lost, stolen, or damaged packages once delivered.

Backordered Items:
When an item is on backorder, we'll do our best to provide you with an estimated timeframe.
Please be aware that international shipping and customs clearance may cause delays beyond our control.

As soon as we receive your backordered item, it becomes our top priority. We commit to dispatching your order within 1-2 business days of the stock arriving at our facility.

Refunds

14-Day Grace Period

We understand that sometimes products don't meet your expectations. Polaris offers a 14-day grace period for returns:

• Return items in original, unmodified condition within 14 days
• Refund covers cost of goods only (postage and handling charges are non-refundable)
• Items not in original condition incur a 15% restocking fee

14-30 Day Returns

Products returned between 14-30 days:

• Refund available with 15% restocking fee applied
• Items must be in original condition

After 30 Days

No refunds are processed for returns after 30 days from purchase.

IMPORTANT: Any goods returned in non-original condition will incur a 15% restocking fee, regardless of return timeframe.

Return Policy

If we cannot troubleshoot and solve your issue remotely through our support channels, you will need to send the item back to us for assessment. Return shipping costs are at the customer's expense.